The Reality of Applying Total Quality Management Standards in Blended Teaching at Lusail University
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Abstract
The study aimed to identify the degree of application of total quality management standards in blended teaching at Lusail University from the point of view of the faculty’s academic staff, within the variables (gender, years of experience, and academic rank). The study community consisted of (60) faculty members at Lusail University in the State of Qatar during the academic year (2021/2022), and to achieve the objectives of the study, the researchers used a descriptive survey method and developed a questionnaire consisted of 48 items within five areas: (blended teaching operations management, faculty members, students, technical support & infrastructure standards, and study plans), and the validity and reliability were verified. The results of the study showed that the degree of application of total quality management standards in blended teaching at Lusail University from the faculty’s point of view was high, and the mean score was (3.85), and that there were no statistically significant differences at the level of significance (a = 0.05). Considering the results of the study, the researchers recommended that the administration of Lusail University should improve a development plan which applies the standards of total quality management in blended teaching, and reinforce the university’s electronic organizational culture, to enhance its capabilities and raise the level of the use of administrative and academic electronic services by strengthening the technical and information infrastructure at the university.
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Total Quality Management StandardsBlended teachingLusail University
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