The book captures the experiences of twenty-five mediators who work in different parts of the world, including Europe, Asia, Russia, South Africa, Australia, Egypt and South America. Each mediator focuses on one mediation. The mediations cover a wide range of disputes. They include patent or trademark infringement, the breach of a marketing agreement, an employment termination, a land rights dispute involving Australian aboriginals, a clash between Chinese slum residents and a real estate developer, the death of a man in a Hong Kong hotel, a nuisance case involving noise from an adjacent music hall, a contentious divorce and medical malpractice. Several stories explore family disputes over money, property, outdated family roles, appreciation and acknowledgment, intergenerational cultural expectations, religion, or the care of an elder family member. Several stories explore more complicated multi-party disputes, involving a German group home for troubled teens, an Indian temple community, a Roma-Slovakian community and the stakeholders in a Marine Protected Area off the coast of Portugal.
Dispute resolution Conflict resolution Group facilitation Mediation Mediation ethics
GALTON, ERIC & LOVE, LELA, STORIES MEDIATORS TELL (ABA 2012).
KOLB, DEBORAH M., WHEN TALK WORKS: PROFILES OF MEDIATORS (Jossey-Bass 2001).
OHCHR Technical Mission to the State of Qatar, Report on the Impact of the Gulf Crisis on Human Rights, at 14, ¶ 59 (December 2017), available at http://nhrc-qa.org/en/themencode-pdf-viewer/?file=http://nhrc-qa.org/wp-content/uploads/2018/01/OHCHR-TM-REPORT-ENGLISH-1.pdf.