SUPPORTING PRODUCT INNOVATION THROUGH KNOWLEDGE AUDIT
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Published
Mar 1, 2015
Abstract
Knowledge audit is considered as one of the first steps towards designing a knowledgemanagement strategy for an organization. Knowledge audit opens up the eye of anorganization in terms of understanding its current knowledge capabilities, futureknowledge requirements and critical knowledge gaps.. This paper focuses on howvarious knowledge audit tools can be used as an effective mechanism for organizationalinnovation process, specially understanding market needs, assessing knowledgecapability and partnerships with external knowledge networks thus contributing to thedevelopment of new products or services.
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Keywords
Knowledge AuditKnowledge CapabilityKnowledge MappingProduct InnovationInnovation ProcessKnowledge Management
References
• Adams et al. (2006), Product Innovation in Small Established Enterprises, Royal Institute of Technology, Available at http://www.divaportal.org/smash/get/diva2:683090/FULLTEXT01.pdf, Accessed on December 26, 2014.
• Altringer, B. A New Model for Innovation in Big Companies, Harvard Business Review, November 2013.
• APQC Workshop on Knowledge Mapping, Washington DC.
• APQC, Interactive KM Framework, 2013, available at http://www.apqc.org/kmframework.
• Cheung, C. F., Ko Kam, C., Chu, K. F. and Lee W. B. Systematic Knowledge Auditing With Applications, Journal of Knowledge Management Practice, August 2005.
• Chong, Y.Y. D., Re-Thinking Knowledge Audit: Its Values and Limitations in the Evaluation of Organizational and Cultural Asset, The Hong Kong Polytechnic University, Hong Kong, 2004.
• Chowdhury, N., Knowledge Audit: Overview and Sample Questionnaire, KM TALK (www.kmtalk.net), 2006.
• Frost Alan, 2010, Available at- http://www.knowledge-management-tools.net/externalknowledge network.html.
• Hafeez-Baig, A. and Gururajan, R. (2012), Does Information and Communication Technology (ICT) Facilitate Knowledge Management Activities in the 21st Century?, Journal of Software, Vol. 7, No. 11.
• Helms, R. and Buijsrogge, K. (2006), Application of knowledge network analysis to identify knowledge sharing bottlenecks at an Engineering Firm, Proceedings of the 14th European Conference on Information Systems, Göteborg, Sweden, June 12-14.
• Kohlbacher, F. (2008). Knowledge Based New Product Development: fostering innovation through knowledge co-creation, International Journal on Technology Intelligence and Planning, Vol. 4, No. 3.
• Kornel A. Nurturing Corporate Venture Incubation , Available at http://www.strategos.com/nurturing-corporate-venture-incubation/, Accessed on December 27, 2014.
• Liebowitz, J., Rubenstein-Montano, B., McCaw, D., Buchwalter, J., Browning, C., Newman, B., and Rebeck, K. (2000), The Knowledge Audit. Knowledge and Process Management, 7 (1), 3-10. Online version available at: http://www.library.nhs.uk/knowledgemanagement/ViewResource.aspx?resID=251510&tabID=289. Accessed on December 8, 2011.
• OECD Innovation Strategy, Innovation to strengthen growth and address global and social challenges, May 2010.
• Perez-Soltero, A. (2007)., Knowledge Audit Methodology with emphasis on core processes, European and Mediterranean Conference on Information Systems (EMCIS).
• Pugh Katrina, Prusak Laurence, Designing Effective Knowledge Networks, MIT Sloan Management Review, Fall, 2013.
• Serrat, O. (2010), Knowledge Solutions, Asian Development Bank, pp.1.
• Sharma, R., and Chowdhury, N. (2007).On The Use Of A Diagnostic Tool For Knowledge Audits, Journal of Knowledge Management Practice, Vol. 8, No. 4.
• Stage Gate- Your Roadmap for Product Development, Available at- http://www.proddev.com/stage-gate.php . Accessed on December 10, 2011.
• Thorsten, R., Alain, S., Humphreys, P. and Cruz-Valdivieso E. Co-creation: New pathways to value :An overview, Promise Consultancy, 2009, http://personal.lse.ac.uk/samsona/cocreation_report.pdf
• Tiwana, A. The Knowledge Management Toolkit: Orchestrating IT, Strategy and Knowledge Platforms, NJ: Prentice Hall. 2002.
• Tiwari, R. The innovation process, Institute of Technology and Innovation Management, Hamburg University of Technology, Available at- http://www.global-innovation.net/innovation/index.html, Accessed on December 7, 2011.
• U.S. Congress, Office of Technology Assessment, Innovation and Commercialization of Emerging Technology, OTA-BP-ITC-165 (Washington, DC: U.S. Government Printing Office, September 1995).
• Utterback and Abernathy, 1975; Abernathy, 1978; Damanpour and Gopalakrishnan, 2001, Avialable at http://druid8.sit.aau.dk/druid/acc_papers/ibsq5vtcj6l030khtiu0mntom4a2.pdf.
• Zack, M.H. (1999). Developing a Knowledge Strategy, California Management Review, 41 (3), pp. 125-145.
• Altringer, B. A New Model for Innovation in Big Companies, Harvard Business Review, November 2013.
• APQC Workshop on Knowledge Mapping, Washington DC.
• APQC, Interactive KM Framework, 2013, available at http://www.apqc.org/kmframework.
• Cheung, C. F., Ko Kam, C., Chu, K. F. and Lee W. B. Systematic Knowledge Auditing With Applications, Journal of Knowledge Management Practice, August 2005.
• Chong, Y.Y. D., Re-Thinking Knowledge Audit: Its Values and Limitations in the Evaluation of Organizational and Cultural Asset, The Hong Kong Polytechnic University, Hong Kong, 2004.
• Chowdhury, N., Knowledge Audit: Overview and Sample Questionnaire, KM TALK (www.kmtalk.net), 2006.
• Frost Alan, 2010, Available at- http://www.knowledge-management-tools.net/externalknowledge network.html.
• Hafeez-Baig, A. and Gururajan, R. (2012), Does Information and Communication Technology (ICT) Facilitate Knowledge Management Activities in the 21st Century?, Journal of Software, Vol. 7, No. 11.
• Helms, R. and Buijsrogge, K. (2006), Application of knowledge network analysis to identify knowledge sharing bottlenecks at an Engineering Firm, Proceedings of the 14th European Conference on Information Systems, Göteborg, Sweden, June 12-14.
• Kohlbacher, F. (2008). Knowledge Based New Product Development: fostering innovation through knowledge co-creation, International Journal on Technology Intelligence and Planning, Vol. 4, No. 3.
• Kornel A. Nurturing Corporate Venture Incubation , Available at http://www.strategos.com/nurturing-corporate-venture-incubation/, Accessed on December 27, 2014.
• Liebowitz, J., Rubenstein-Montano, B., McCaw, D., Buchwalter, J., Browning, C., Newman, B., and Rebeck, K. (2000), The Knowledge Audit. Knowledge and Process Management, 7 (1), 3-10. Online version available at: http://www.library.nhs.uk/knowledgemanagement/ViewResource.aspx?resID=251510&tabID=289. Accessed on December 8, 2011.
• OECD Innovation Strategy, Innovation to strengthen growth and address global and social challenges, May 2010.
• Perez-Soltero, A. (2007)., Knowledge Audit Methodology with emphasis on core processes, European and Mediterranean Conference on Information Systems (EMCIS).
• Pugh Katrina, Prusak Laurence, Designing Effective Knowledge Networks, MIT Sloan Management Review, Fall, 2013.
• Serrat, O. (2010), Knowledge Solutions, Asian Development Bank, pp.1.
• Sharma, R., and Chowdhury, N. (2007).On The Use Of A Diagnostic Tool For Knowledge Audits, Journal of Knowledge Management Practice, Vol. 8, No. 4.
• Stage Gate- Your Roadmap for Product Development, Available at- http://www.proddev.com/stage-gate.php . Accessed on December 10, 2011.
• Thorsten, R., Alain, S., Humphreys, P. and Cruz-Valdivieso E. Co-creation: New pathways to value :An overview, Promise Consultancy, 2009, http://personal.lse.ac.uk/samsona/cocreation_report.pdf
• Tiwana, A. The Knowledge Management Toolkit: Orchestrating IT, Strategy and Knowledge Platforms, NJ: Prentice Hall. 2002.
• Tiwari, R. The innovation process, Institute of Technology and Innovation Management, Hamburg University of Technology, Available at- http://www.global-innovation.net/innovation/index.html, Accessed on December 7, 2011.
• U.S. Congress, Office of Technology Assessment, Innovation and Commercialization of Emerging Technology, OTA-BP-ITC-165 (Washington, DC: U.S. Government Printing Office, September 1995).
• Utterback and Abernathy, 1975; Abernathy, 1978; Damanpour and Gopalakrishnan, 2001, Avialable at http://druid8.sit.aau.dk/druid/acc_papers/ibsq5vtcj6l030khtiu0mntom4a2.pdf.
• Zack, M.H. (1999). Developing a Knowledge Strategy, California Management Review, 41 (3), pp. 125-145.
How to Cite
Chowdhury, Naguib. 2015. “SUPPORTING PRODUCT INNOVATION THROUGH KNOWLEDGE AUDIT”. Studies in Business and Economics 18 (1). https://doi.org/10.29117/sbe.2015.0084.
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Articles