Investigation of Factors Affecting Online Knowledge Sharing of Knowledge Training Centers in the MENA Region
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Sep 1, 2015
Abstract
The study applied Unified Theory of Acceptance and Use ofTechnology (UTAUT) Model in the voluntary context of online knowledgesharing of knowledge training centers in the MENA region. Quantitative datawere collected from a sample of 296 managers. Statistical analysis of the study’smodel was conducted using structural equation modeling technique. Empiricalinvestigation of the model’s hypotheses has indicated that knowledge trainingcenters managers’ “intention to use” online knowledge sharing is dependent onperformance expectancy and effort expectancy, while the social influence hasinsignificant effect on online knowledge sharing. On the other hand, knowledgetraining centers managers’ usage behavior depends on facilitating conditionsand intention to use. This study empirically validated the UTAUT model in thecontext of knowledge training centers in the MENA region, especially withinArab culture, which represents a group of developing countries which did nothave adequate studies that could explain the usage behavior of new technology.
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Keywords
Online Knowledge SharingMENA RegionKnowledge Training CentersUTAUT
References
• Abu Bakar, A., Abdul Razak, F.and Abdullah, W. (2013), "Assessing the effects of UTAUT and self-determination predictor on students continuance intention to use student portal", World Applied Sciences Journal, 21(10): 1484-1489.
• Afonso, M., Roldán,l., Sánchez-Franco, J. and González, M. ( 2012), "The moderator role of Gender in the unified theory of acceptance and use of technology (UTAUT): A study on users of electronic document management systems " , 7th international conference on partial least squares and related methods.
• Ajzen, I. (1991), "The theory of planned behavior. Organizational behavior and human decision processes", 50: 179-211.
• Al-Gahtani, S. S., Hubona, G. S. and Wang, J. (2007), "Information technology -IT- in Saudi Arabia: Culture and the acceptance and use of IT", Information and management, 44: 681– 691.
• Al-Shafi, S. and Weerakkody, V., "Understanding citizens’ behavioural intention in the adoption of e-government services in the state of Qatar" (2009). ECIS 2009 Proceedings. Paper 430. http://aisel.aisnet.org/ecis2009/430
• Alshehri, M., Drew, S.and AlGhamdi , R. (2012), "Analysis of citizens’ Acceptance for e-government services: Applying the UTAUT model" in: International conference internet applications and research, 95-105 lisbon, portugal: IADIS.
• Andersson, K. (2000), "Knowledge technology, applications for knowledge management". Ph.D Thesis, Department of information science, Division of computer and systems science. Uppsala University, Uppsala, Sweden.
• Ardichvili A., Maurer M., Li W., Wentling T. and Stuedemann R. (2006) ,"Cultural influences on knowledge sharing through online communities of practice", Journal of Knowledge Management, 10(1): 94 – 107.
• Bedard, J., Jackson, C., Ettredge, M. and Johnstone, K. (2003), "The effect of training on auditors’ acceptance of an electronic work system", International Journal of Accounting Information Systems, 4(4): 227-250.
• Blascovich, J. and McCall, C. (2013), "Social influence in virtual environments". In K. E. Dill (Ed.), The oxford handbook of media psychology (pp. 305-3115). Oxford: Oxford University Press.
• Boh, W. F. and Wong, S. S. (2015), "Managers versus coworkers as referents : comparing social influence effects on within- and outside-subsidiary knowledge sharing". Organizational behavior and human decision processes, 126, 1-17.
• Brockman, B. K. and Morgan, R. M. (2003), "The role of existing knowledge in new product innovativeness and performance", Decision sciences, 34(2): 385–419.
• Chang, M. and Cheung, W., 2001, "Determinants of the intention to use internet/WWW at work: A confirmatory study." Information and Management, 39 (1):1-14.
• Chaston, I. and Mangles, T. (2000), "Business networks: assisting knowledge management and competence acquisition within UK manufacturing firms", Journal of Small Business and Enterprise Development, 7(2): 160-170.
• Chen, I. Y. L., Chen, N.-S. and Kinshuk (2009), "Examining the Factors Influencing Participants’ Knowledge sharing behavior in virtual learning communities", educational technology and society, 12(1): 134–148.
• Davis, F.D. (1989), "Perceived Usefulness, Perceived Ease of Use and User Acceptance of Information Technology", MIS Quarterly, 13(3): 319-340.
• Fornell, C. and Larcker, D. F. (1981), "Evaluating structural equation models with unobservable variables and measurement error", Journal of Marketing Research", 48: 39-50.
• Fuller-Love, N. and Thomas, E. (2004), "Networks in small manufacturing firms", Journal of Small Business and Enterprise Development", 11(2): 244-253.
• Ghalandari, k. (2012), "The effect of performance expectancy, Effort expectancy, social influence and facilitating conditions on acceptance of e-banking services in Iran: the moderating role of age and gender", Middle-East Journal of Scientific Research, 12(6): 801-807.
• Glass, R. and Li, S. (2010), "Social influence and instant messaging adoption." The Journal of Computer Information Systems, 51(2): 24-30.
• Grover, V. and Davenport, T. (2001), "General perspectives on knowledge management: Fostering a research agenda." Journal of Management Information Systems 18(1): 5-22.
• Hair, J.F., Black, W.C., Babin, B.J. and Anderson, R.E. (2010), "Multivariate data analysis". Seventh edition. prentice hall, Upper saddle river, New Jersey.
• Hara, N. and Hew, k. (2007), "Knowledge-sharing in an online community of healthcare professionals", Information Technology and People, 20(3): 235 – 261.
• Hatcher, L. (1994), "A step-by-step approach to using the SAS® System for factor analysis and structural equation modeling", Cary, NC: SAS institute, Inc
• He, J. and Gunter, G. (2015), Examining factors that affect students’ Knowledge sharing within virtual teams. Journal of Interactive Learning Research, 26(2): 169-187.
• Hughes, T., O’Regan, N. and Sims, M.A. (2009), "The effectiveness of knowledge networks: an investigation of manufacturing SMEs", Education + Training. 51(8/9): 665-681.
• Ismail, A., Mohamed, H.A.B., Sulaiman, A.Z., Mohamad, M.H. and Yusuf. M. (2011), "An empirical study of the relationship between transformational leadership, empowerment and organizational commitment", Business and Economics Research Journal, 2(1): 89-107.
• Kankanhalli, A., Tan, B.C.Y. and Wei, B.C.Y (2005), "Contributing knowledge to electronic knowledge repositories: an empirical investigation", MIS Quarterly, 29(1): 113–143.
• Kasim, H., Yaacob , R. and Malim, M. (2013) ," Factors promoting knowledge sharing using virtual mode for the researchers: A literature review ", proceeding of the international conference on social science research, ICSSR 2013 (e-ISBN 978-967- 11768-1-8). 4-5 June 2013, Penang, MALAYSIA.
• Kulkarni, U.R., Ravindran, S. and Freeze, R. (2007), "A knowledge management success model: Theoretical development and empirical validation," Journal of management information systems, vol. 23, No.3: 309-347.
• Li, W. (2010), "Virtual knowledge sharing in a cross-cultural context," Journal of Knowledge Management, vol. 14, No. 1: 38-50.
• Lin, C. and Chen, M. (2009), ‘Factors affecting teachers’ knowledge sharing behaviors and motivation: System functions that work’, eLAC, 1—8.
• Mardikyan, S., Beşiroğlu, B. and Uzmaya, G. (2012), "Behavioral intention towards the use of 3G technology", Communications of the IBIMA, 2012(1): 1-10.
• Mariaka, K.H. and Oboko, R. (2009), "Understanding intention to use computer assisted audit tools and techniques (CAATTs) using UTAUT model: Perspectives of auditors in Kenya national audit office (KENAO)" School of computing and informatics, University of Nairobi.
• McCombs, John P. (2011) "A path analysis of the behavioral intention of secondary teachers to integrate technology in private schools in Florida", Doctoral dissertation, University of North Florida.
• Moore, G.C. and Benbasat, I. (1991), "Development of an instrument to measure the perceptions of adopting and information technology innovation", Information systems research, 2(3):192-222.
• Ordaklou, Z. (2013)," Knowledge sharing and organizational culture (Case study: comment factory)", Journal of basic and applied scientific research, 3(2): 313-319.
• Orji, R.O., Cetin, Y.Y., Ozkan, S., White, B. and Andone, D. (2010), "Critical factors in electronic library acceptance: Empirical validation of nationality based UTAUT using SEM", IADIS international conference WWW/Internet, p81-88.
• Pavlou, P. A. and Fygenson, M. (2006), "Understanding and predicting electroni commerce adoption: An extension of the theory of planned behaviour", MIS quarterly 30(1): 115-143.
• Pennington, J.T., Mahoney, K.L., Kuwahara, V.S., Kolber, D.D., Calienes, R. and Chavez, F.P. (2006), "Primary production in the eastern tropical pacific: a review", Progress in oceanography, 69(2–4): 285–317.
• Phichitchaisopa, N. and Naenna, T. (2013), "Factors affecting the adoption of healthcare information technology", EXCLI Journal, 12(1): 413-436.
• Posey, C., Lowry, P., Roberts, T. and Ellis, T. (2010), "Proposing the online community selfdisclosure model: The case of working professionals in france and the U.K. who use online communities." European Journal of Information Systems (19):181–195.
• Quigley, N. R., Tesluk, P. E., Locke, E. A. and Bartol, K. M. (2007), «A multilevel investigation of the motivational mechanisms underlying knowledge sharing and performance». Organization science, 18 (1): 71–88.
• Ryu, S., Ho, S.H. and Han, I. (2003), "Knowledge sharing behavior of physicians in hospitals", Expert systems with applications", 25(1): 113–122.
• Sharratt, M. and Usoro, A. (2003), "Understanding knowledge-sharing in online communities of practice", Electronic Journal on Knowledge Management", 1(2):187-196.
• Sledgianowski, D. and Kulviwat, A. (2009), "Using social network sites: The effects of playfulness, critical mass and trust in a hedonic context," The Journal of Computer Information Systems 49 (4): 74-84.
• Sundaravej, T. (2010), "Empirical validation of unified theory of acceptance and use of technology model", Journal of Global Information Technology Management, 13(1): 5–27.
• Tan, P. (2013), "Students’ Adoptions and attitudes toward electronic placement tests: a UTAUT analysis", American Journal of Computer Technology and Application, 1(1): 14 – 24.
• Tanakinjal , G. and Andrias, R. (2012), "Relationship between Perceived benefits and social influence towards self- disclosure and behavioral intention in Web 2.0", European Journal of Business and Social Sciences, 1(4): 63 – 75.
• Taylor, S. and Todd, P.A. (1995), "Understanding information technology usage: A test of competing models". Information systems research, 6(2): 144-176.
• Thompson, R. L., Higgins C. A. and Howell, J. M. (1991), "Per-sonal computing: toward a conceptual model of utilization", MIS quarterly, 15(1): 125- 143.
• Urumsah, D. , Quaddus, M. and Galbreath, J. (2011),"An investigation into the factors influencing consumers to use e-services of Indonesian airlines: The role of motivation", in V.K. tuunainen (ed), 19th European conference on information systems: ICT and sustainable service development, Jun 9-11 2011. Helsinki, Finland: Aalto University.
• Urumsah, D. , Quaddus, M. and Galbreath, J. 2011, An investigation into the factors influencing consumers to use e-services of Indonesian airlines: The role of motivation, in V.K. Tuunainen (ed), 19th European conference on information systems: ICT and sustainable service development, Jun 9-11 2011. Helsinki, Finland: Aalto University.
• Venkatesh, V. and Davis, F. D. (2000), «A theoretical extension of the technology acceptance model: Four longitudinal field studies», Management science, 46(2): 186–204
• Venkatesh, V. and Davis, F.D. 1996)) "A Model of the Antecedents of Perceived Ease of Use:Development and Test", Decision Sciences, 27: 451-481.
• Venkatesh, V. and Zhang, X. (2010), "The unified theory of acceptance and use of technology: U.S. vs. China", Journal of Global Information Technology Management, 13(1): 5-27.
• Venkatesh, V., Morris, M. G., Davis, G. B. and Davis, F. D. (2003), "User acceptance of information technology: Toward a unified view", MIS quarterly, 27(3): 425–478
• Wang, S. and Noe, R. A. (2010), "Knowledge sharing: A review and directions for future research. Human resource management review", 20(2): 115-131.
• Watson, J. (2007), "Modeling the relationship between networking and firm performance", Journal of Business Venturing. 22(6): 852-874.
• Wu, Y. L., Tao, Y. H., and Yang, P. C. (2007), "Using UTAUT to explore the behavior of 3G mobile communication users", Proceedings of the international conference on industrial engineering and engineering management (IEEM), 199-203, Singapore, Dec 2007.
• Yi, J. (2009), "A measure of knowledge sharing behavior: scale development and validation", Knowledge management research and Practice, 7(1): 65–81.
• Zamiri, M. and Baqutayan, S. (2012), "Intention to share knowledge in computer: A factor analysis", International Journal of Applied Science and Technology, 2(2): 85-88.
• Zhou, T., Lu Y. B. and Wang, B. (2010), "Integrating TTF and UTAUT to explain mobile banking user adoption", Computers in human behavior, 26(4): 760-767.
• Afonso, M., Roldán,l., Sánchez-Franco, J. and González, M. ( 2012), "The moderator role of Gender in the unified theory of acceptance and use of technology (UTAUT): A study on users of electronic document management systems " , 7th international conference on partial least squares and related methods.
• Ajzen, I. (1991), "The theory of planned behavior. Organizational behavior and human decision processes", 50: 179-211.
• Al-Gahtani, S. S., Hubona, G. S. and Wang, J. (2007), "Information technology -IT- in Saudi Arabia: Culture and the acceptance and use of IT", Information and management, 44: 681– 691.
• Al-Shafi, S. and Weerakkody, V., "Understanding citizens’ behavioural intention in the adoption of e-government services in the state of Qatar" (2009). ECIS 2009 Proceedings. Paper 430. http://aisel.aisnet.org/ecis2009/430
• Alshehri, M., Drew, S.and AlGhamdi , R. (2012), "Analysis of citizens’ Acceptance for e-government services: Applying the UTAUT model" in: International conference internet applications and research, 95-105 lisbon, portugal: IADIS.
• Andersson, K. (2000), "Knowledge technology, applications for knowledge management". Ph.D Thesis, Department of information science, Division of computer and systems science. Uppsala University, Uppsala, Sweden.
• Ardichvili A., Maurer M., Li W., Wentling T. and Stuedemann R. (2006) ,"Cultural influences on knowledge sharing through online communities of practice", Journal of Knowledge Management, 10(1): 94 – 107.
• Bedard, J., Jackson, C., Ettredge, M. and Johnstone, K. (2003), "The effect of training on auditors’ acceptance of an electronic work system", International Journal of Accounting Information Systems, 4(4): 227-250.
• Blascovich, J. and McCall, C. (2013), "Social influence in virtual environments". In K. E. Dill (Ed.), The oxford handbook of media psychology (pp. 305-3115). Oxford: Oxford University Press.
• Boh, W. F. and Wong, S. S. (2015), "Managers versus coworkers as referents : comparing social influence effects on within- and outside-subsidiary knowledge sharing". Organizational behavior and human decision processes, 126, 1-17.
• Brockman, B. K. and Morgan, R. M. (2003), "The role of existing knowledge in new product innovativeness and performance", Decision sciences, 34(2): 385–419.
• Chang, M. and Cheung, W., 2001, "Determinants of the intention to use internet/WWW at work: A confirmatory study." Information and Management, 39 (1):1-14.
• Chaston, I. and Mangles, T. (2000), "Business networks: assisting knowledge management and competence acquisition within UK manufacturing firms", Journal of Small Business and Enterprise Development, 7(2): 160-170.
• Chen, I. Y. L., Chen, N.-S. and Kinshuk (2009), "Examining the Factors Influencing Participants’ Knowledge sharing behavior in virtual learning communities", educational technology and society, 12(1): 134–148.
• Davis, F.D. (1989), "Perceived Usefulness, Perceived Ease of Use and User Acceptance of Information Technology", MIS Quarterly, 13(3): 319-340.
• Fornell, C. and Larcker, D. F. (1981), "Evaluating structural equation models with unobservable variables and measurement error", Journal of Marketing Research", 48: 39-50.
• Fuller-Love, N. and Thomas, E. (2004), "Networks in small manufacturing firms", Journal of Small Business and Enterprise Development", 11(2): 244-253.
• Ghalandari, k. (2012), "The effect of performance expectancy, Effort expectancy, social influence and facilitating conditions on acceptance of e-banking services in Iran: the moderating role of age and gender", Middle-East Journal of Scientific Research, 12(6): 801-807.
• Glass, R. and Li, S. (2010), "Social influence and instant messaging adoption." The Journal of Computer Information Systems, 51(2): 24-30.
• Grover, V. and Davenport, T. (2001), "General perspectives on knowledge management: Fostering a research agenda." Journal of Management Information Systems 18(1): 5-22.
• Hair, J.F., Black, W.C., Babin, B.J. and Anderson, R.E. (2010), "Multivariate data analysis". Seventh edition. prentice hall, Upper saddle river, New Jersey.
• Hara, N. and Hew, k. (2007), "Knowledge-sharing in an online community of healthcare professionals", Information Technology and People, 20(3): 235 – 261.
• Hatcher, L. (1994), "A step-by-step approach to using the SAS® System for factor analysis and structural equation modeling", Cary, NC: SAS institute, Inc
• He, J. and Gunter, G. (2015), Examining factors that affect students’ Knowledge sharing within virtual teams. Journal of Interactive Learning Research, 26(2): 169-187.
• Hughes, T., O’Regan, N. and Sims, M.A. (2009), "The effectiveness of knowledge networks: an investigation of manufacturing SMEs", Education + Training. 51(8/9): 665-681.
• Ismail, A., Mohamed, H.A.B., Sulaiman, A.Z., Mohamad, M.H. and Yusuf. M. (2011), "An empirical study of the relationship between transformational leadership, empowerment and organizational commitment", Business and Economics Research Journal, 2(1): 89-107.
• Kankanhalli, A., Tan, B.C.Y. and Wei, B.C.Y (2005), "Contributing knowledge to electronic knowledge repositories: an empirical investigation", MIS Quarterly, 29(1): 113–143.
• Kasim, H., Yaacob , R. and Malim, M. (2013) ," Factors promoting knowledge sharing using virtual mode for the researchers: A literature review ", proceeding of the international conference on social science research, ICSSR 2013 (e-ISBN 978-967- 11768-1-8). 4-5 June 2013, Penang, MALAYSIA.
• Kulkarni, U.R., Ravindran, S. and Freeze, R. (2007), "A knowledge management success model: Theoretical development and empirical validation," Journal of management information systems, vol. 23, No.3: 309-347.
• Li, W. (2010), "Virtual knowledge sharing in a cross-cultural context," Journal of Knowledge Management, vol. 14, No. 1: 38-50.
• Lin, C. and Chen, M. (2009), ‘Factors affecting teachers’ knowledge sharing behaviors and motivation: System functions that work’, eLAC, 1—8.
• Mardikyan, S., Beşiroğlu, B. and Uzmaya, G. (2012), "Behavioral intention towards the use of 3G technology", Communications of the IBIMA, 2012(1): 1-10.
• Mariaka, K.H. and Oboko, R. (2009), "Understanding intention to use computer assisted audit tools and techniques (CAATTs) using UTAUT model: Perspectives of auditors in Kenya national audit office (KENAO)" School of computing and informatics, University of Nairobi.
• McCombs, John P. (2011) "A path analysis of the behavioral intention of secondary teachers to integrate technology in private schools in Florida", Doctoral dissertation, University of North Florida.
• Moore, G.C. and Benbasat, I. (1991), "Development of an instrument to measure the perceptions of adopting and information technology innovation", Information systems research, 2(3):192-222.
• Ordaklou, Z. (2013)," Knowledge sharing and organizational culture (Case study: comment factory)", Journal of basic and applied scientific research, 3(2): 313-319.
• Orji, R.O., Cetin, Y.Y., Ozkan, S., White, B. and Andone, D. (2010), "Critical factors in electronic library acceptance: Empirical validation of nationality based UTAUT using SEM", IADIS international conference WWW/Internet, p81-88.
• Pavlou, P. A. and Fygenson, M. (2006), "Understanding and predicting electroni commerce adoption: An extension of the theory of planned behaviour", MIS quarterly 30(1): 115-143.
• Pennington, J.T., Mahoney, K.L., Kuwahara, V.S., Kolber, D.D., Calienes, R. and Chavez, F.P. (2006), "Primary production in the eastern tropical pacific: a review", Progress in oceanography, 69(2–4): 285–317.
• Phichitchaisopa, N. and Naenna, T. (2013), "Factors affecting the adoption of healthcare information technology", EXCLI Journal, 12(1): 413-436.
• Posey, C., Lowry, P., Roberts, T. and Ellis, T. (2010), "Proposing the online community selfdisclosure model: The case of working professionals in france and the U.K. who use online communities." European Journal of Information Systems (19):181–195.
• Quigley, N. R., Tesluk, P. E., Locke, E. A. and Bartol, K. M. (2007), «A multilevel investigation of the motivational mechanisms underlying knowledge sharing and performance». Organization science, 18 (1): 71–88.
• Ryu, S., Ho, S.H. and Han, I. (2003), "Knowledge sharing behavior of physicians in hospitals", Expert systems with applications", 25(1): 113–122.
• Sharratt, M. and Usoro, A. (2003), "Understanding knowledge-sharing in online communities of practice", Electronic Journal on Knowledge Management", 1(2):187-196.
• Sledgianowski, D. and Kulviwat, A. (2009), "Using social network sites: The effects of playfulness, critical mass and trust in a hedonic context," The Journal of Computer Information Systems 49 (4): 74-84.
• Sundaravej, T. (2010), "Empirical validation of unified theory of acceptance and use of technology model", Journal of Global Information Technology Management, 13(1): 5–27.
• Tan, P. (2013), "Students’ Adoptions and attitudes toward electronic placement tests: a UTAUT analysis", American Journal of Computer Technology and Application, 1(1): 14 – 24.
• Tanakinjal , G. and Andrias, R. (2012), "Relationship between Perceived benefits and social influence towards self- disclosure and behavioral intention in Web 2.0", European Journal of Business and Social Sciences, 1(4): 63 – 75.
• Taylor, S. and Todd, P.A. (1995), "Understanding information technology usage: A test of competing models". Information systems research, 6(2): 144-176.
• Thompson, R. L., Higgins C. A. and Howell, J. M. (1991), "Per-sonal computing: toward a conceptual model of utilization", MIS quarterly, 15(1): 125- 143.
• Urumsah, D. , Quaddus, M. and Galbreath, J. (2011),"An investigation into the factors influencing consumers to use e-services of Indonesian airlines: The role of motivation", in V.K. tuunainen (ed), 19th European conference on information systems: ICT and sustainable service development, Jun 9-11 2011. Helsinki, Finland: Aalto University.
• Urumsah, D. , Quaddus, M. and Galbreath, J. 2011, An investigation into the factors influencing consumers to use e-services of Indonesian airlines: The role of motivation, in V.K. Tuunainen (ed), 19th European conference on information systems: ICT and sustainable service development, Jun 9-11 2011. Helsinki, Finland: Aalto University.
• Venkatesh, V. and Davis, F. D. (2000), «A theoretical extension of the technology acceptance model: Four longitudinal field studies», Management science, 46(2): 186–204
• Venkatesh, V. and Davis, F.D. 1996)) "A Model of the Antecedents of Perceived Ease of Use:Development and Test", Decision Sciences, 27: 451-481.
• Venkatesh, V. and Zhang, X. (2010), "The unified theory of acceptance and use of technology: U.S. vs. China", Journal of Global Information Technology Management, 13(1): 5-27.
• Venkatesh, V., Morris, M. G., Davis, G. B. and Davis, F. D. (2003), "User acceptance of information technology: Toward a unified view", MIS quarterly, 27(3): 425–478
• Wang, S. and Noe, R. A. (2010), "Knowledge sharing: A review and directions for future research. Human resource management review", 20(2): 115-131.
• Watson, J. (2007), "Modeling the relationship between networking and firm performance", Journal of Business Venturing. 22(6): 852-874.
• Wu, Y. L., Tao, Y. H., and Yang, P. C. (2007), "Using UTAUT to explore the behavior of 3G mobile communication users", Proceedings of the international conference on industrial engineering and engineering management (IEEM), 199-203, Singapore, Dec 2007.
• Yi, J. (2009), "A measure of knowledge sharing behavior: scale development and validation", Knowledge management research and Practice, 7(1): 65–81.
• Zamiri, M. and Baqutayan, S. (2012), "Intention to share knowledge in computer: A factor analysis", International Journal of Applied Science and Technology, 2(2): 85-88.
• Zhou, T., Lu Y. B. and Wang, B. (2010), "Integrating TTF and UTAUT to explain mobile banking user adoption", Computers in human behavior, 26(4): 760-767.
How to Cite
Awwad, Mohammad Suleiman, and Seham Ahmad Al-Jaafreh. 2015. “Investigation of Factors Affecting Online Knowledge Sharing of Knowledge Training Centers in the MENA Region”. Studies in Business and Economics 18 (2). https://doi.org/10.29117/sbe.2015.0089.
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Articles